E-commerce Marketing

11 Expert Definitions

Key E-commerce Marketing Concepts

Browse our comprehensive dictionary of e-commerce marketing terms. Click on any term to get a deep dive into its meaning and practical application.

Average Order Value (AOV)

Average Order Value (AOV) is the mean dollar amount customers spend each time they place an order on your website. It is calculated by dividing total revenue by...

#upsellingcrossselling#customerlifetimevalue#marketingmetrics

Cart Abandonment Rate

Cart Abandonment Rate is the percentage of shoppers who add items to an online shopping cart but leave the site without completing the purchase. High abandonmen...

#friction#conversionrate#remarketing

Product Feed Optimization

Product Feed Optimization is the process of enhancing the structured data file (the feed) that contains all your product information for shopping engines like G...

#structureddata#ppcmarketing#keywordresearch

Upselling & Cross-selling

Upselling is encouraging a customer to buy a more expensive version of the product they are considering, while Cross-selling is suggesting complementary product...

#averageordervalue#customerlifetimevalue#personalization

Product Page SEO

Product Page SEO is the specific optimization of individual product pages to rank in search results. Key elements include unique, high-quality product descripti...

#structureddata#technicalseo#keywordresearch

Dynamic Remarketing

Dynamic Remarketing goes a step beyond standard remarketing by showing users ads for the specific products they previously viewed on your website. If a user loo...

#remarketing#personalization#ppcmarketing

Marketplace SEO

Marketplace SEO is the process of optimizing product listings on third-party platforms like Amazon, eBay, or Etsy to rank higher in their internal search result...

#keywordresearch#reputationmanagement#productfeedoptimization

Customer Retention

Customer Retention in e-commerce focuses on the activities and strategies a business uses to keep existing customers coming back for repeat purchases. It is oft...

#customerlifetimevalue#churnrate#emailmarketing

Shoppable Content

Shoppable Content is any form of media (images, videos, social posts) that allows users to purchase products directly from the content itself. Examples include ...

#socialmediamarketing#conversionrate#friction

Mobile Commerce (m-Commerce)

Mobile Commerce refers to commercial transactions conducted over wireless handheld devices, such as smartphones or tablets. As of 2024, the majority of e-commer...

#mobilefirstindexing#pagespeed#userexperience

Churn Rate

Churn Rate is the percentage of customers who stop buying from a business or cancel their subscription over a specific period. In e-commerce (especially subscri...

#customerretention#customerlifetimevalue#marketingmetrics

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